High Intensity Users Service for East Riding of Yorkshire Emergency Department
NHS HUMBER & NORTH YORKSHIRE ICB · Awarded contract
AwardedHigh Intensity Users Service for East Riding of Yorkshire Emergency Department
Awarded 31 Mar 2025
Awarded31 Mar 2025
Value£102,000.00
SupplierThe British Red Cross Society
RegionYorkshire and The Humber
CategoryHealth & Medical
Ended 7mo ago12mo term
Awarded 31 Mar 2025Expired 30 Mar 2026
About
NHS HUMBER & NORTH YORKSHIRE ICB awarded a contract to The British Red Cross Society for the management, co-ordination, and signposting of High Intensity Users of the local Emergency Department in East Riding of Yorkshire.
The service aimed to reduce the activity of High Intensity Users on GP Practices, establish and coordinate multi-agency and existing professional services to negotiate a reduction in 999 calls, and demonstrate a reduced workload on unscheduled care services and the wider health economy.
It also sought to safely manage and co-ordinate the chaotic and demanding nature of the patient group through multi-agency support and the volunteer sector.
The contract value was AUD 102,000.
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High Intensity Users Service for East Riding of Yorkshire Emergency Department
Won by The British Red Cross Society · NHS HUMBER & NORTH YORKSHIRE ICB
£102Kawarded
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