Herefordshire & Worcestershire Integrated Care Board · Awarded contract

Awarded

Award of High Intensity Use Service for NHS Herefordshire & Worcestershire ICB

Awarded 27 Mar 2023

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Awarded27 Mar 2023

Value£245,000.00

SupplierBritish Red Cross

AgencyHerefordshire & Worcestershire Integrated Care Board

RegionWest Midlands

CategoryHealth & Medical

Ended 1y 7mo ago2y term

Awarded 27 Mar 2023Expired 27 Mar 2025

About

Herefordshire & Worcestershire Integrated Care Board awarded a contract to British Red Cross for a 2-year High Intensity Use Service ('Supporting You') covering Worcestershire.

The contract commenced on 28th March 2023 and is valued at £245,000.

The service is a 2-year pilot funded by Worcestershire Public Health to provide personalised support to individuals who access urgent and emergency services more frequently than expected.

It involves coaching and supporting frequent users in a de-medicalised, de-criminalised, and person-centred way; understanding and addressing unmet needs; reducing stigma; coordinating support for frequent users of A&E and WMAS; assisting other providers to identify patterns and causal factors; and establishing connections with existing health and care services.

The service aims to reduce demand on urgent and emergency care, including A&E, non-elective admissions, and NHS 111 and 999 calls.

Following a review of the pilot, the commissioning authority may consider a procurement exercise for continuation.

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2 new health and medical tenders

Digital Mental Health and Emotional Wellbeing Support for Children and Young People — Coventry, Warwickshire, Herefordshire & Worcestershire ICBsHealth & Medical · Closes 17 Aug 2027

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