Provision of High Intensity User Service for NHS Brighton and Hove and East Sussex Clinical Commissioning Groups
Awarded 27 Sep 2022
About
South of England Procurement Centre awarded a contract to British Red Cross Society for the provision of a High Intensity User Service (HIUS) to support patients with high attendance at Emergency Departments.
The service, based on the 'Blackpool model', offers psychosocial support, crisis planning, sign-posting in the community, and support to use more appropriate services for psychosocial needs.
It aims to reduce unheralded attendances at ED and associated non-elective admissions while improving service users' quality of life and outcomes.
The contract value is £1,682,050, with a duration of 3 years from 28th September 2022, plus an optional extension of up to 24 months.
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