Tender: Supportive Discharge Transport Service – Sandwell & West Birmingham NHS Trust (optional Dudley Group NHS Foundation Trust)

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Sandwell & West Birmingham NHS Trust, on behalf of the Black Country ICS Trusts with The Dudley Group NHS Foundation Trust as an optional beneficiary, is seeking a supplier for a bespoke supportive discharge transport service to coordinate specifically timed journeys that enable complex hospital discharges. The service must convey vulnerable, often frail or elderly patients in appropriate vehicles, provide a short additional period at the destination to ensure the person is safe and well (for example ensuring heating and access to food and fluids until a care agency attends), and support ad-hoc stops such as visiting a pharmacy to collect discharge medications before taking the patient home. The Trust requires reliable coordination between system partners to improve patient experience and reduce discharge delays. The initial contract period is estimated as 01/02/2027 to 31/09/2030 (3 years) with an option to extend for up to 2 further years.