Emergency Repairs Call Handling Service for Leicester City Council Housing Division
Leicester City Council · Awarded contract
AwardedEmergency Repairs Call Handling Service for Leicester City Council Housing Division
Awarded 01 Dec 2024
Awarded01 Dec 2024
Value£301,596.00
SupplierPinnacle Housing Ltd
AgencyLeicester City Council
RegionUnited Kingdom
CategoryPublic Services & Welfare
Expires in 1y 1mo2y 12mo term, 64% elapsed
Awarded 1 Dec 2024Expires 30 Nov 2027
About
Leicester City Council awarded a contract to Pinnacle Housing Ltd for the handling of emergency repairs calls for its Housing Division, which manages over 19,500 properties.
The service involves identifying genuine emergency calls, logging repair jobs on the Authority's IT system, and issuing jobs to Emergency Repair Operatives using the work scheduling system.
The contract, valued at £301,596, is for three years with an option to extend for up to two years.
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Emergency Repairs Call Handling Service for Leicester City Council Housing Division
Won by Pinnacle Housing Ltd · Leicester City Council
£302Kawarded
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Out-of-Hours Emergency Repairs Call Handling Service for ConnexusPublic Services & Welfare · Closes 6 Nov 2026
Out-of-Hours Emergency Housing Options Telephone Service for Local AuthorityPublic Services & Welfare · Closes 16 Nov 2026
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