Award of Out-of-Hours Emergency Call Handling Service to Pinnacle Connect Limited
Dartford Borough Council · Awarded contract
AwardedAward of Out-of-Hours Emergency Call Handling Service to Pinnacle Connect Limited
Awarded 31 May 2018
Awarded31 May 2018
Value£67,500.00
SupplierPinnacle Connect Limited
AgencyDartford Borough Council
RegionSouth East
CategoryPublic Safety & Security
Ended 5y 5mo ago3y term
Awarded 31 May 2018Expired 30 May 2021
About
Dartford Borough Council awarded a contract to Pinnacle Connect Limited for the provision of an out-of-hours emergency call handling service, valued at £67,500.
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Other similar contracts12
Contract and supplierAwarded value
Interim Out-of-Hours Call Handling Contract Awarded to Pinnacle Connect LimitedPublic Services & WelfarePinnacle Connect Limited
$99,900
Out of Hours Emergency Call Handling and Disaster Recovery Support for London Borough of HackneyPublic Safety & SecurityPinnacle
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Provision of Out of Hours Call Handling Service for London Borough of HaveringPublic Services & WelfarePINNACLE CONNECT LIMITED
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Out of Hours Call Handling Service for Hightown Housing AssociationPublic Services & WelfarePinnacle Connect Limited
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Emergency Repairs Call Handling Service for Leicester City Council Housing DivisionPublic Services & WelfarePinnacle Housing Ltd
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Award of Overnight Call Handling Service for Newark and Sherwood District CouncilHealth & MedicalTunstall Healthcare (UK) Limited
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Award of Out-of-Hours Emergency Call Handling Service to Pinnacle Connect Limited
Won by Pinnacle Connect Limited · Dartford Borough Council
£68Kawarded
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Local Authority Out-of-Hours Emergency Telephone Homelessness Support Service for Households at RiskPublic Services & Welfare · Closes 16 Nov 2026
Out-of-Hours Emergency Repairs Call Handling Service for ConnexusPublic Services & Welfare · Closes 6 Nov 2026
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Key requirementsFrom 12 documents
Who can bidRegistered commercial cleaners
Mandatory criteriaPolice checks for staff on site
How it is scoredPrice 40%, experience 35%, method 25%
Insurance£20M public liability
Key datesSite visit 14 Oct, closes 28 Oct
Est. value£1.2M – £1.8M
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