Award of 24-Hour Emergency Homecare Response Service Call-Off to East Midlands Crossroads
Awarded 31 Mar 2023
About
Nottinghamshire County Council awarded a contract to East Midlands Crossroads - Caring for Carers for a 24-hour emergency homecare response service under Call-Off 2 of the Home First Services Framework Agreement (procurement reference NOTTSCC001-DN572837-53273764).
The service provides vulnerable adults with occasional, unforeseen one-off emergency care and support visits, aiming to maintain their independence in their own homes for as long as possible.
The service is required to respond within 45 minutes in 90% of cases and within 1 hour in 100% of cases after being contacted by a telecare call monitoring centre.
The contract value is £1,035,000.
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