Tender: Framework for Enhanced Residential Services for Working-Age Adults with Disabilities or Mental Health Needs – Cumberland Council

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Cumberland Council is seeking suppliers to join a Framework to deliver enhanced residential services for adults primarily of working age (18–64) with disabilities and/or mental health needs. The Framework will be the Council’s sole route for commissioning placements for these enhanced residential services, with current providers’ existing placements incorporated onto the Framework’s Call Off Terms at their existing prices as of 1 May 2025. Providers do not have to be based in Cumberland but must hold appropriate CQC-registered accommodation as set out in the Service Specification to accept referrals and deliver support that promotes independence, health, relationships, choice, control and community participation. The Framework will create a catalogue of residential services and provider profiles used for Call Offs (see Schedule 2 Award Process) and may be accessible by North East and North Cumbria Integrated Care Board during the term; the Council requires staff delivering the contract to be paid the Real Living Wage, encourages moving all staff to RLW within 12 months (not enforced for 2025/26) and may review this annually. There are two Lots: Lot 1 for individual placements via referral and the Call Off process, and Lot 2 for bespoke services accessed only by providers eligible and successful on Lot 1 and procured via mini-competition, with no obligation on the Council to commission Lot 2 services.