Telephone Survey of Tax Credits Customers (Wave 6) by HMRC
H M REVENUE & CUSTOMS · Awarded contract
AwardedTelephone Survey of Tax Credits Customers (Wave 6) by HMRC
Awarded 03 Sep 2014
Ended 11y 7mo ago7mo term
Awarded 3 Sept 2014Expired 30 Mar 2015
About
H M Revenue & Customs awarded a contract to National Centre for Social Research for the sixth wave of a telephone survey of tax credits customers, aimed at understanding customer experiences, behaviours, and comprehension over time.
The study monitors intended outcomes, customer understanding, service delivery, system performance, and tests new approaches.
The contract value is £82,922.
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Telephone Survey of Tax Credits Customers (Wave 6) by HMRC
Won by National Centre for Social Research · H M REVENUE & CUSTOMS
£83Kawarded
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