Somerset County Council · Awarded contract

Awarded

Replacement of Openscape PBX with Microsoft Teams Direct Routing Telephony System for Somerset County Council

Awarded 04 Jan 2021

View live tenders

Awarded04 Jan 2021

Value£49,250.00

SupplierBeckett Telecom

AgencySomerset County Council

RegionSouth West

CategoryTelecommunications

Ended 2y 10mo ago2y 12mo term

Awarded 4 Jan 2021Expired 3 Jan 2024

About

Somerset County Council awarded a contract to Beckett Telecom for a direct routing cloud solution to replace its on-premises Openscape PBX with Microsoft Teams Phone System.

The contract, valued at AUD 49,250, covers the provision of a 150-channel SIP link from Beckett Telecom's platform via the Council's internet connection to the legacy PBX at County Hall for inbound calls, and a separate 150-channel SIP link to the Council's Microsoft tenant for inbound and outbound Teams calls.

Beckett Telecom will manage the out-of-hours porting and migration of DDI ranges from the current supplier to its platform, with the SIP circuit required for a minimum of six months.

The supplier will also assist Council staff with the setup of the Teams Telephone system, after which Council staff will migrate individual DDI and hunt group numbers from the legacy PBX to Teams in a phased approach under the Council's control.

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2 new telecommunications tenders

Cumberland Council Telecare & Assistive Technology Service Recommissioning — Pre‑Market Engagement (June 2027)Health & Medical · Closes 27 Nov 2026

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