Renewal of Netcall SolutionCare IVR Support for Leicestershire Police
Leicestershire Police · Awarded contract
AwardedRenewal of Netcall SolutionCare IVR Support for Leicestershire Police
Awarded 13 Mar 2023
Awarded13 Mar 2023
Value£31,036.00
SupplierNETCALL TECHNOLOGY LIMITED
AgencyLeicestershire Police
RegionUnited Kingdom
CategoryIT & Software
Ended 2y 8mo ago1y term
Awarded 13 Mar 2023Expired 12 Mar 2024
About
Leicestershire Police awarded a contract to Netcall Technology Limited for the renewal of Netcall SolutionCare, which provides and supports the interactive voice response (IVR) system handling all non-emergency telephone calls on 01162222222 and 101.
The system includes voice recognition and routes calls to the appropriate person or department without going through the switchboard.
This purchase is a continuation of an existing agreement, with competition absent for technical reasons, and is valued at AUD 31,036.
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Renewal of Netcall SolutionCare IVR Support for Leicestershire Police
Won by NETCALL TECHNOLOGY LIMITED · Leicestershire Police
£31Kawarded
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Emergency Call Monitoring Telephone Answering Service – Broadland & Orwell Housing AssociationsPublic Safety & Security · Closes 27 Nov 2026
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