Renewal of Automated Switchboard & Voicemail Services with Netcall Technology
York and North Yorkshire Combined Authority acting on behalf of itself and the Chief Constable of North Yorkshire Police · Awarded contract
AwardedRenewal of Automated Switchboard & Voicemail Services with Netcall Technology
Awarded 05 Dec 2025
Awarded05 Dec 2025
Value£36,450.00
SupplierNETCALL TECHNOLOGY LIMITED
RegionUnited Kingdom
CategoryTelecommunications
Expires in 1mo12mo term, 91% elapsed
Awarded 5 Dec 2025Expires 4 Dec 2026
About
York and North Yorkshire Combined Authority acting on behalf of itself and the Chief Constable of North Yorkshire Police awarded a contract to Netcall Technology Limited for the renewal of automated switchboard and voicemail services for a 12-month period, valued at AUD 36,450.
The renewal covers the continuation of existing services while decisions on pending organisational changes are planned, and the product is already acquired from Netcall and integrated into business-as-usual operations.
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Renewal of Automated Switchboard & Voicemail Services with Netcall Technology
Won by NETCALL TECHNOLOGY LIMITED · York and North Yorkshire Combined Authority acting on behalf of itself and the Chief Constable of North Yorkshire Police
£36Kawarded
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Unified Customer Contact and Force Control Room Solution – York & North Yorkshire Combined Authority and North Yorkshire PolicePublic Safety & Security · Closes 17 Nov 2026
Emergency Call Monitoring Telephone Answering Service – Broadland & Orwell Housing AssociationsPublic Safety & Security · Closes 27 Nov 2026
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Key requirementsFrom 12 documents
Who can bidRegistered commercial cleaners
Mandatory criteriaPolice checks for staff on site
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Insurance£20M public liability
Key datesSite visit 14 Oct, closes 28 Oct
Est. value£1.2M – £1.8M
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