Provision of Telephony and Contact Centre Services to National Association of Citizens Advice Bureaux
National Association of Citizens Advice Bureaux · Awarded contract
AwardedProvision of Telephony and Contact Centre Services to National Association of Citizens Advice Bureaux
Awarded 10 May 2022
Expires in 1y 6mo6y term, 75% elapsed
Awarded 10 May 2022Expires 8 May 2028
About
National Association of Citizens Advice Bureaux awarded a contract to Accenture for the provision of telephony and contact centre services, with a contract value of £16,335,000.
The contract covers the range of services set out in Appendix A - High-level Requirements, delivered in a safe and effective manner.
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Provision of Telephony and Contact Centre Services to National Association of Citizens Advice Bureaux
Won by Accenture · National Association of Citizens Advice Bureaux
£16.3Mawarded
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Procurement of Unified Communications Telephony and Contact Centre SystemIT & Software · Closes 30 Nov 2026
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