Stoke-on-Trent City Council · Awarded contract

Awarded

Provision of Healthwatch Service for Stoke-on-Trent City Council

Awarded 01 Feb 2024

View live tenders

Awarded01 Feb 2024

Value£452,029.00

SupplierEngaging Communities Solutions (CIC)

AgencyStoke-on-Trent City Council

RegionUnited Kingdom

CategoryPublic Services & Welfare

Expires in 2y 3mo5y term, 55% elapsed

Awarded 1 Feb 2024Expires 31 Jan 2029

About

Stoke-on-Trent City Council awarded a contract to Engaging Communities Solutions (CIC) for the provision of the Healthwatch service for Stoke-on-Trent, valued at £452,029.

The service acts as a local independent consumer champion representing the collective voices of adults, children and young people, patients, service users, carers and the public.

It supports individuals to shape health and social care delivery and influence the services they receive personally with commissioners, providers, regulators and Healthwatch England using local knowledge and experiences.

The service also signposts people to independent advocacy for help with complaints about NHS services and supports individuals to access information and advice about services.

The contract falls under the Public Contract Regulations 2015 Light Touch Regime (LTR) - Regulations 74 to 77, with the City Council placing an advert in Find a Tender Service (FTS), publishing an award notice and complying with the principles of transparency and equal treatment.

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2 new public services and welfare tenders

Community Support Framework for Children with SEND and Those at Risk of Care – Stoke-on-Trent City CouncilPublic Services & Welfare · Closes 13 Nov 2026

Liverpool City Council – Integrated Advocacy Service (Statutory and Non-Statutory)Public Services & Welfare · Closes 16 Nov 2026

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