Tender: Plymouth City Council Homecare Light Touch Framework – CQC-Regulated Adult In-Home Care

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Plymouth City Council is seeking providers for a Homecare Light Touch Framework to deliver CQC-regulated personal care and associated support to adults (18+) assessed as requiring care and support in their own homes within the administrative boundaries of Plymouth City Council. The service must meet assessed eligible needs under the Care Act 2014 through person-centred, strengths-based support and include reablement, care coordination, brokerage and review; it may also support young people transitioning to adult services and people with end-of-life needs where agreed. Providers must have operational capacity and local arrangements to deliver across Plymouth’s predominantly urban area with low-density rural and coastal terrain, ensure staff are vetted, trained and competent, and provide core activities such as personal care (washing, dressing, toileting), nutrition and hydration support, medication prompting/assistance/administration with appropriate recording and escalation, emergency prioritisation and collaboration with council, health and community partners. The procurement is run as a Light Touch contract under the Procurement Act 2023 and the anticipated framework duration is up to nine years (initial 3-year term with re-openings at three-year intervals).