Commissioning of Healthwatch Staffordshire Consumer Champion Service
Awarded 31 Mar 2022
About
Staffordshire County Council awarded a contract to Support Staffordshire for the Healthwatch Staffordshire Service, an independent consumer champion for health and social care.
The provider engages with residents, influences commissioning, and works to improve the overall quality of health and social care provision.
The service supports the Staffordshire and Stoke-on-Trent Integrated Care System (ICS), the Health and Wellbeing Board, and wider health and care commissioning priorities by ensuring plans reflect the patient and user voice.
Statutory functions include gathering views and experiences of service users, monitoring service provision through Enter and View visits, providing information and signposting, and working in partnership with the Care Quality Commission (CQC), Healthwatch England, and other bodies.
The contract value is £609,454.31.
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