MHCLG Contact Centre First-Line Support Services awarded to XBP Europe Limited
Ministry of Housing, Communities and Local Government · Awarded contract
AwardedMHCLG Contact Centre First-Line Support Services awarded to XBP Europe Limited
Awarded 30 Sep 2025
Awarded30 Sep 2025
Value£12,000,000.00
SupplierXBP Europe Limited
RegionNORTH EAST,NORTH WEST,YORKSHIRE AND THE HUMBER,EAST MIDLANDS,WEST MIDLANDS,EAST OF ENGLAND,LONDON,SOUTH EAST,SOUTH WEST,SCOTLAND,WALES,NORTHERN IRELAND
CategoryIT & Software
Expires in 11mo1y 12mo term, 55% elapsed
Awarded 30 Sept 2025Expires 29 Sept 2027
About
Ministry of Housing, Communities and Local Government awarded a contract to XBP Europe Limited for outsourced cloud contact centre as a service to provide first-line support, including associated back-office and case-management solutions.
The award was published for transparency purposes.
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MHCLG Contact Centre First-Line Support Services awarded to XBP Europe Limited
Won by XBP Europe Limited · Ministry of Housing, Communities and Local Government
£12.0Mawarded
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