Evaluation of Second-Tier Telephone Helpline for Equality and Human Rights Advisers
Equality and Human Rights Commission · Awarded contract
AwardedEvaluation of Second-Tier Telephone Helpline for Equality and Human Rights Advisers
Awarded 25 Mar 2018
Awarded25 Mar 2018
Value£14,874.00
SupplierThe Centre of Public Innovation
RegionUnited Kingdom
CategoryConsultancy & Legal
Ended 8y 1mo ago6mo term
Awarded 25 Mar 2018Expired 27 Sept 2018
About
The Equality and Human Rights Commission awarded a contract to The Centre of Public Innovation for the evaluation of its second-tier telephone helpline for frontline agencies, including the advice sector, trade unions, solicitors, and ombudsman schemes.
The evaluation assessed both the impact of the helpline and process matters concerning its operation, specifically whether the helpline improved the quality of advice to the public on equality and human rights matters and whether it operated efficiently.
The contract value was AUD 14,874.
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Evaluation of Second-Tier Telephone Helpline for Equality and Human Rights Advisers
Won by The Centre of Public Innovation · Equality and Human Rights Commission
£15Kawarded
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Local Authority Out-of-Hours Emergency Telephone Homelessness Support Service for Households at RiskPublic Services & Welfare · Closes 16 Nov 2026
Conversion Practices Victim Support Service – Development, Setup and Helpline/Website IntegrationPublic Services & Welfare · Closes 9 Nov 2026
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Who can bidRegistered commercial cleaners
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