Award of Interim Critical Care Transfer Coordination Service (Call Handling) for East Midlands

Awarded 30 Apr 2023

View live tenders
Awarded30 Apr 2023
Value£1,047,003.00
RegionEast Midlands
CategoryHealth & Medical
Expires in 2y 6mo6y term, 59% elapsed
Awarded 30 Apr 2023Expires 29 Apr 2029

NHS Arden and Greater East Midlands Commissioning Support Unit awarded a contract to 365 Response Ltd for the delivery of the specialised critical care transport co-ordination service (Call Handling) for the East Midlands Region.

The service involves receiving and coordinating urgent and emergency requests via telephone and digital routes 24/7/365 from specialised service leads requiring advice on resuscitation and stabilisation, sourcing of cots/beds within and outside the region, and facilitating patient transfers between general hospitals and specialist treatment centres via the commissioned Ambulance Transport Provider.

The contract was awarded as an interim measure for 18 months under Regulation 32(2)(a) after the initial ITT process was abandoned because no bids met the pass/fail criteria or minimum quality threshold.

The contract value is AUD 1,047,003.

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