Annual Support & Maintenance Renewal for Call-2-Collect Automated Dialling Platform & Communication Service
Your Homes Newcastle Ltd · Awarded contract
AwardedAnnual Support & Maintenance Renewal for Call-2-Collect Automated Dialling Platform & Communication Service
Awarded 31 Aug 2023
Awarded31 Aug 2023
Value£119,400.00
SupplierVOICESCAPE LIMITED
AgencyYour Homes Newcastle Ltd
RegionNorth East
CategoryIT & Software
Ended 2y 2mo ago1y term
Awarded 31 Aug 2023Expired 30 Aug 2024
About
Your Homes Newcastle Ltd awarded a contract to Voicescape Limited for the annual support and maintenance renewal of the Call-2-Collect Platform and Automated Dialler Communication Service, valued at AUD 119,400.
The Call-2-Service Platform serves as the base operating layer for all of HC's communication services, providing outbound and inbound capabilities for voice, text, and email messaging, including voice services in multiple languages, and is scalable to handle peak periods.
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Annual Support & Maintenance Renewal for Call-2-Collect Automated Dialling Platform & Communication Service
Won by VOICESCAPE LIMITED · Your Homes Newcastle Ltd
£119Kawarded
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Maintenance of 14 Warden Call Systems and 517 Speech Modules in Sheltered and Homeless HousingPublic Safety & Security · Closes 6 Nov 2026
Local Authority Out-of-Hours Emergency Telephone Homelessness Support Service for Households at RiskPublic Services & Welfare · Closes 16 Nov 2026
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Est. value£1.2M – £1.8M
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