Awarded

Serco Awarded Contract for PIP New Claims Telephony Service

Awarded 04 Oct 2016

View live tenders
Awarded04 Oct 2016
Value£8,209,519.00
SupplierSerco Ltd
RegionNorth West
CategoryPublic Services & Welfare
Ended 9y 7mo ago6mo term
Awarded 4 Oct 2016Expired 30 Mar 2017

The Department for Work and Pensions awarded a contract to Serco Ltd for the delivery of a new claims telephony service for customers making new claims to Personal Independence Payment and for Disability Living Allowance recipients applying for PIP as part of the PIP reassessment programme.

The service supports growth in PIP demand resulting from the accelerated expansion of the managed reassessment of existing Disability Living Allowance cases.

The contract value is AUD 8,209,519.

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