Provision of Personal Independence Payment New Claim and Re-Assessment Telephony Services
DEPARTMENT FOR WORK AND PENSIONS · Awarded contract
AwardedProvision of Personal Independence Payment New Claim and Re-Assessment Telephony Services
Awarded 01 Mar 2017
Awarded01 Mar 2017
Value£11,806,753.00
SupplierSerco Limited
RegionNorth West
CategoryPublic Services & Welfare
Ended 6y 8mo ago3y term
Awarded 1 Mar 2017Expired 29 Feb 2020
About
The Department for Work and Pensions awarded a contract to Serco Limited for the provision of telephony services supporting Personal Independence Payment (PIP) new claims and re-assessments.
The services cover calls from claimants making new PIP claims and from those currently receiving Disability Living Allowance who are making a new claim.
The contract value is £11,806,753.
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Provision of Personal Independence Payment New Claim and Re-Assessment Telephony Services
Won by Serco Limited · DEPARTMENT FOR WORK AND PENSIONS
£11.8Mawarded
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