Provision of Resilience Support to Revenues and Benefits Service for Oxford City Council
Oxford City Council · Awarded contract
AwardedProvision of Resilience Support to Revenues and Benefits Service for Oxford City Council
Awarded 22 Jun 2018
Awarded22 Jun 2018
Value£400,000.00
AgencyOxford City Council
RegionSouth East
CategoryPublic Services & Welfare
Ended 4y 5mo ago4y term
Awarded 22 June 2018Expired 21 June 2022
About
Oxford City Council awarded a contract to Northgate Public Services (UK) Limited for off-site Housing Benefit and Council Tax Reduction and off-site Council Tax processing to provide resilience to the Revenues and Benefits Service, primarily during peak demand periods.
The contract covers an anticipated 18,000 Council Tax changes annually, mostly discounts, exemptions, and change of address, with peak resilience needed from September to December.
For Benefits, up to 6,000 change of circumstances and new claims may be required throughout the year, with peaks from August to December and the first two months of the financial year.
The contract value is £400,000, for an initial term of 3 years with an option to extend for a further year.
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Provision of Resilience Support to Revenues and Benefits Service for Oxford City Council
Won by NORTHGATE PUBLIC SERVICES (UK) LIMITED · Oxford City Council
£400Kawarded
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Children’s Direct Payment Support Service – Cumberland CouncilPublic Services & Welfare · Closes 25 Nov 2026
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