London Borough of Wandsworth · Awarded contract
Awarded

Benefits Processing and Council Tax Reduction Resilience Services for London Borough of Wandsworth

Awarded 31 Jul 2019

View live tenders
Awarded31 Jul 2019
Value£3,600,000.00
RegionLondon
CategoryPublic Services & Welfare
Ended 5y 3mo ago2y term
Awarded 31 July 2019Expired 30 July 2021

London Borough of Wandsworth awarded a contract to Northgate Public Services Ltd for benefits processing and council tax reduction resilience services.

The contract, valued at £3,600,000, provides the Council's in-house benefits team with external, off-site buffer capacity to process council tax reduction and housing benefits applications, reconsiderations, and complaints on a temporary, ad-hoc basis.

Similar open tenders12

Sandwell Council Last Chance Debt Recovery Enforcement Agent Service for Aged Council Tax DebtFinance & Insurance
19 Nov 2026
Innovative Platform for Homebased Domiciliary Care, Reablement and Live‑in Services – London Borough of Richmond Upon ThamesHealth & Medical
29 Jun 2032
Welfare Advice and Advice Network Support & Training – Bradford DistrictPublic Services & Welfare
04 Dec 2026
Fire Risk Assessment Services for Guildford Borough Council and Waverley Borough CouncilConsultancy & Legal
16 Nov 2026
Coventry City Council Advice Services Grant 2027 — Specialist Legal, Welfare Benefit and Debt AdvicePublic Services & Welfare
19 Nov 2026
Repeat Care Proceedings Prevention Service for Parents – Nottingham City CouncilPublic Services & Welfare
16 Nov 2026
Print, Production and Mailing of Annual Council Tax and National Non‑Domestic Rates Demand Notices and Benefit Notifications – Gedling Borough CouncilFinance & Insurance
10 Nov 2026
Credit Union Incentive Service to Improve Financial Resilience – Hartlepool CouncilPublic Services & Welfare
19 Nov 2026
Health Access Worker Service for Rough Sleepers – City of London (12-Month Contract, £63,700)Health & Medical
27 Nov 2026
Refurbishment, Rewires and Energy Retrofit Works for Sandwell MBC Housing – Interim Capital ProgrammeConstruction
13 Nov 2026
Production and Mailing of Council Tax, National Non-Domestic Rates Annual Bills and Benefit Notifications – Gedling Borough CouncilFinance & Insurance
10 Nov 2026
Free Debt Counselling and Welfare Rights Advice Service for Vulnerable Residents – Argyll and Bute CouncilPublic Services & Welfare
20 Nov 2026

Other similar contracts12

Provision of Resilience Benefits Processing Service to Wandsworth Borough CouncilPublic Services & WelfareNorthgate Public Services (UK) Limited
$1,130,000
Provision of Remote Resilience Benefits Processing Service to Wandsworth Borough CouncilPublic Services & WelfareNorthgate Public Services (UK) Limited
$1,130,000
Provision of Resilience Support to Revenues and Benefits Service for Oxford City CouncilPublic Services & WelfareNORTHGATE PUBLIC SERVICES (UK) LIMITED
$400,000
Welfare Processing Resilience Framework Awarded to Northgate Public ServicesPublic Services & WelfareNORTHGATE PUBLIC SERVICES (UK) LIMITED
$16,000,000
Provision of Off-Site Housing Benefit and Council Tax Reduction Claims Processing for West Dunbartonshire CouncilPublic Services & WelfareNorthgate Public Services (UK) Limited
$90,343.44
Housing Benefits and Council Tax Support Resilience Processing Contract Awarded to CapitaPublic Services & WelfareCapita Business Services
$50,000
Award of Revenues and Benefits Processing Resilience Service to Capita Business ServicesPublic Services & WelfareCapita Business Services
$1,786,077
Award of Off-Site Council Tax and Benefit Processing Services to Northgate Public Services (UK) LimitedPublic Services & WelfareNorthgate Public Services (UK) Limited
$350,000
Benefit and Council Tax Processing Support for Bradford Metropolitan District CouncilPublic Services & WelfareNorthgate Public Services (UK) Limited
$95,000
Wolverhampton City Council Awarded Contract to Northgate Public Services for Housing Benefit Data ProcessingPublic Services & WelfareNORTHGATE PUBLIC SERVICES (UK) LIMITED
$45,490
Remote Revenues and Benefits Processing Services for East Riding of Yorkshire CouncilPublic Services & WelfareNorthgate Public Service (UK) Ltd
$31,000
Provision of Revenue & Benefits System with Ongoing Maintenance and Support to Wolverhampton City CouncilIT & SoftwareNORTHGATE PUBLIC SERVICES (UK) LIMITED
$935,193

Unlock the full platform.

7 days free, then £36/GBP per month. Cancel anytime.

What you get

Find

Find public services and welfare tenders in London in one place.

We monitor central, devolved and local government portals in near real time and update the feed as tenders are published, so you check one place instead of many.

Search by keyword, or describe your workType a keyword, or switch to AI search and say what your business does.
Narrow it downFilter by category, region and area, or view open tenders on a map.

Alerts

Open tenders like this contract, sent to you.

Tell us what you are looking for and we email you when a matching tender is published.

Set it up your wayUse keywords, a description of your work, a location or a distance from a postcode. Up to 10 alerts.
Instant or dailyGet an email when a match is published, or one summary a day.

Assess

Size up a tender in minutes.

Before you open a single document, get the requirements, a likely value and who you would be up against.

Requirements from the documentsWho can bid, mandatory criteria, how it is scored, insurance and key dates, each with its source.
Value and competitionAn estimated value from similar awarded contracts, and the suppliers most likely to bid.

Market

Follow Northgate Public Services Ltd and get alerts when they win again.

Awarded contracts with the supplier and the value, so you can check prices, spot competitors and find work that is coming back to tender.

Supplier and buyer profilesWhat each one has won or awarded, who they work with, and how that is changing.
Contracts ending soonTerms that finish in the next 12 months, which often go back out to tender.

Pipeline

Track your bids from interested to won.

Save a tender in one click and move it through each stage as you work on it.

Work as a teamInvite colleagues so you work from the same list.
Take it with youExport tenders and matches to CSV.

GovBot

Ask a question in plain English.

Find tenders, look up a supplier, or check who won a contract. Just type what you need.

Get started

Get public services and welfare tenders in London by email.

Find the tender, size it up and track the bid, in one place.

7 days free, then £36/GBP per month

You're In — Free Trial Activated

You now have full access to GovMarket Premium for 7 days. You’ll be charged at the end of the trial unless you cancel.

  • Tell Us What You Do — We'll surface the tenders that are most relevant to your business.