Provision of Out-of-Hours Repairs Contact and Call Handling Services for Alliance Homes
Awarded 04 Apr 2019
About
Alliance Homes awarded a contract to Nationwide Property Assistance for the provision of call handling and potentially other contact methods for the Alliance Homes and partners repairs contact service.
The service operates outside of core opening hours, during some planned times inside core opening hours, and provides unplanned business continuity cover.
The contract was valued at £82,112 and initially runs for three years with the possibility of a two-year extension.
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