Provision of Contact Centre Services for the Home Office and HM Passport Office
HOME OFFICE · Awarded contract
AwardedProvision of Contact Centre Services for the Home Office and HM Passport Office
Awarded 01 Nov 2019
Awarded01 Nov 2019
Value£22,800,000.00
SupplierTELEPERFORMANCE LIMITED
AgencyHOME OFFICE
RegionUnited Kingdom
CategoryPublic Services & Welfare
Ended 2y ago5y term
Awarded 1 Nov 2019Expired 31 Oct 2024
About
The Home Office awarded a contract to Teleperformance Limited for the provision of contact centre services, including a passport advice service for HM Passport Office.
The contract value is £22,800,000.
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Provision of Contact Centre Services for the Home Office and HM Passport Office
Won by TELEPERFORMANCE LIMITED · HOME OFFICE
£22.8Mawarded
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Local Authority Out-of-Hours Emergency Telephone Homelessness Support Service for Households at RiskPublic Services & Welfare · Closes 16 Nov 2026
Language Services Dynamic Purchasing System – Leicestershire Police for UK Police Forces and Home OfficePublic Safety & Security · Closes 30 Aug 2027
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Key requirementsFrom 12 documents
Who can bidRegistered commercial cleaners
Mandatory criteriaPolice checks for staff on site
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