Provision of Automated Telephony Enquiry Services via Smartnumbers SaaS to DWP
Department for Work and Pensions · Awarded contract
AwardedProvision of Automated Telephony Enquiry Services via Smartnumbers SaaS to DWP
Awarded 30 Mar 2023
Awarded30 Mar 2023
Value£4,891,055.00
SupplierBritish Telecommunications
RegionUnited Kingdom
CategoryIT & Software
Ended 7mo ago3y term
Awarded 30 Mar 2023Expired 29 Mar 2026
About
Department for Work and Pensions awarded a contract to British Telecommunications for the provision of Automated Telephony Enquiry (ATE) Lot 1 services via a Smartnumbers Software as a Service solution.
The contract value is £4,891,055.
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Provision of Automated Telephony Enquiry Services via Smartnumbers SaaS to DWP
Won by British Telecommunications · Department for Work and Pensions
£4.9Mawarded
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Flexible Employee Benefits Administration Service and Cloud Platform – Ofcom (from July 2027)IT & Software · Closes 30 Nov 2026
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