Provision of AdviceAid SelfServ Homelessness Support Solution to The Royal Borough of Kingston upon Thames

Awarded 18 Dec 2025

View live tenders
Awarded18 Dec 2025
Value£29,000.00
RegionLondon
CategoryPublic Services & Welfare
Expires in 4y 1mo5y term, 18% elapsed
Awarded 18 Dec 2025Expires 17 Dec 2030

The Royal Borough of Kingston upon Thames awarded a contract to Neatlines Limited for AdviceAid SelfServ, a solution to assist customers and the public with their needs and queries regarding homelessness.

The contract was awarded under the PA 2023 procurement regime via a Request for Quotation (RFQ) process, with a contract value of £29,000.

Similar open tenders12

Local Authority Out-of-Hours Emergency Telephone Homelessness Support Service for Households at RiskPublic Services & Welfare
16 Nov 2026
Advice and Inclusion Service for Housing and Homelessness Prevention — Cheltenham Borough Council (2026)Public Services & Welfare
25 Nov 2026
Homelessness and Social Inclusion Services – Emergency Accommodation & Rough Sleeping Outreach, Basingstoke and Deane (2027–2030)Public Services & Welfare
26 Nov 2026
Out-of-Hours Emergency Housing Options Telephone Service for Local AuthorityPublic Services & Welfare
16 Nov 2026
24/7 Emergency Homeless Accommodation (May Place) and Targeted Rough Sleeping Outreach — Basingstoke and Deane 2027–2030Public Services & Welfare
26 Nov 2026
Temporary Accommodation Dynamic Purchasing System for Homeless Households – London Borough of HackneyPublic Services & Welfare
26 Jan 2028
Navigator Service for Long-Term Rough Sleepers in Camden and IslingtonPublic Services & Welfare
04 Dec 2026
Innovative Platform for Homebased Domiciliary Care, Reablement and Live‑in Services – London Borough of Richmond Upon ThamesHealth & Medical
29 Jun 2032
Accommodation Support Service for Individuals with Multiple and Complex Needs Experiencing HomelessnessPublic Services & Welfare
30 Nov 2026
Advice and Inclusion Service for Homelessness Prevention and Debt Management – CBCPublic Services & Welfare
25 Nov 2026
Health Access Worker Service for Rough Sleepers – City of London (12-Month Contract, £63,700)Health & Medical
27 Nov 2026
Housing Support Services – Housing First, Outreach Tenancy Support and Supported Accommodation (Falkirk Council area)Public Services & Welfare
09 Nov 2026

Other similar contracts12

Supply of Interactive Housing and Homelessness Advice Tool to Bournemouth Christchurch and Poole CouncilIT & SoftwareNeatlines Ltd
$14,000
Award of Web-Based Housing and Homelessness Advice Solution to Neatlines LtdPublic Services & WelfareNeatlines Ltd
$9,720
Commissioned Information & Advice Service for Housing, Welfare Benefits, and Debt SupportPublic Services & WelfareThe Royal Borough of Kingston Upon Thames Citizens Advice Bureau
$1,355,000
Provision of Information, Advice and Support Services to Borough Council of King's Lynn & West NorfolkPublic Services & WelfareShelter, The National Campaign For Homeless People Ltd,Norfolk Citizens Advice
$330,000
Housing First Support Services for Rough Sleepers in Kingston upon ThamesPublic Services & WelfareSPEAR
$143,709
Award of Single Homeless Pathways Service to Kingston Churches Action on HomelessnessPublic Services & WelfareKingston Churches Action on Homelessness
$416,525
Award of Free Advice and Information Services for Residents of King's Lynn and West NorfolkPublic Services & WelfareCommunity Action Norfolk,Shelter, National Campaign for Homeless People
$227,000
BEAM Housing Assistance for Long-Term AccommodationPublic Services & WelfareBEAM UP LTD
$75,000
Home Energy Advice and Support Scheme for Vulnerable Residents in Kingston upon ThamesEnergy & EnvironmentThinking Works
$117,000
Provision of Free Advice and Information Services for Residents of King's Lynn and West NorfolkPublic Services & WelfareMoney Advice Hub,Shelter, The National Campaign for Homeless People Ltd
$320,000
Supply of Housing Management System to The Royal Borough of Kingston upon ThamesIT & SoftwareNEC Software Solutions UK Limited
$657,367
Provision of Out-of-Hours Homelessness Advice Service to Borough Council of King's Lynn & West NorfolkPublic Services & WelfareNorse Group limited
$45,964.8

Unlock the full platform.

7 days free, then £36/GBP per month. Cancel anytime.

What you get

Find

Find public services and welfare tenders in London in one place.

We monitor central, devolved and local government portals in near real time and update the feed as tenders are published, so you check one place instead of many.

Search by keyword, or describe your workType a keyword, or switch to AI search and say what your business does.
Narrow it downFilter by category, region and area, or view open tenders on a map.

Alerts

Open tenders like this contract, sent to you.

Tell us what you are looking for and we email you when a matching tender is published.

Set it up your wayUse keywords, a description of your work, a location or a distance from a postcode. Up to 10 alerts.
Instant or dailyGet an email when a match is published, or one summary a day.

Assess

Size up a tender in minutes.

Before you open a single document, get the requirements, a likely value and who you would be up against.

Requirements from the documentsWho can bid, mandatory criteria, how it is scored, insurance and key dates, each with its source.
Value and competitionAn estimated value from similar awarded contracts, and the suppliers most likely to bid.

Market

Follow Neatlines Limited and get alerts when they win again.

Awarded contracts with the supplier and the value, so you can check prices, spot competitors and find work that is coming back to tender.

Supplier and buyer profilesWhat each one has won or awarded, who they work with, and how that is changing.
Contracts ending soonTerms that finish in the next 12 months, which often go back out to tender.

Pipeline

Track your bids from interested to won.

Save a tender in one click and move it through each stage as you work on it.

Work as a teamInvite colleagues so you work from the same list.
Take it with youExport tenders and matches to CSV.

GovBot

Ask a question in plain English.

Find tenders, look up a supplier, or check who won a contract. Just type what you need.

Get started

Get public services and welfare tenders in London by email.

Find the tender, size it up and track the bid, in one place.

7 days free, then £36/GBP per month

You're In — Free Trial Activated

You now have full access to GovMarket Premium for 7 days. You’ll be charged at the end of the trial unless you cancel.

  • Tell Us What You Do — We'll surface the tenders that are most relevant to your business.