Yorkshire and Humber Police Procurement (Y&HPP) · Awarded contract

Awarded

Mental Health and Vulnerability Support Telephone Service in Humberside

Awarded 25 Nov 2019

View live tenders

Awarded25 Nov 2019

Value£240,000.00

Supplier*Contract Not Awarded*

AgencyYorkshire and Humber Police Procurement (Y&HPP)

RegionYorkshire and The Humber

CategoryHealth & Medical

Ended 3y 12mo ago3y term

Awarded 25 Nov 2019Expired 24 Nov 2022

About

Yorkshire and Humber Police Procurement (Y&HPP) awarded a contract to *Contract Not Awarded* for a Mental Health and Vulnerability Support Telephone Service in the Humberside Force Control Room.

The service operates 12 hours a day, seven days a week, with Support Workers experienced in handling callers in mental health crisis or requiring support due to mental health vulnerability.

Initial calls are taken by Humberside Police staff, who refer where necessary to the Mental Health Support Worker.

Support Workers gather information, offer guidance and support to those in crisis, and manage calls from vulnerable people, their friends and relatives, other agencies, and emergency services, providing advice to them and the police on immediate needs.

The contract is designed to ensure callers receive immediate support from experienced staff and are supported by the right agency at the earliest possible opportunity.

The contract value is AUD 240,000.

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