Household Customer Research into Retail Competition for Water Services Regulation Authority
Awarded 15 Feb 2016
About
Water Services Regulation Authority awarded a contract to Accent for household customer research into retail competition, covering the 16 water companies in England and scheduled for completion by 29 July 2016.
The research included designing and implementing deliberative and quantitative customer research, delivering agreed research programmes, updates and interaction with evidence to inform research design, presentation material, and reports on draft and final findings.
The contract value was AUD 70,000.
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