WATER SERVICES REGULATION AUTHORITY · Awarded contract
Awarded

Independent Review of Market Participants' Readiness for Water Retail Market Opening

Awarded 15 May 2016

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Awarded15 May 2016
Value£97,500.00
SupplierCambridge Economic Policy Associates
AgencyWATER SERVICES REGULATION AUTHORITY
RegionWest Midlands
CategoryConsultancy & Legal
Ended 10y 3mo ago3mo term
Awarded 15 May 2016Expired 14 Aug 2016

About

The Water Services Regulation Authority awarded a contract to Cambridge Economic Policy Associates for an independent assessment of market participants' readiness for the opening of the retail market for eligible business, charity, and public sector customers of water companies wholly or mainly in England.

The review focused on three high-risk areas: ensuring a level playing field and non-discrimination, planning for improved systems and data quality, and readiness for different customer journeys.

The contractor designed a questionnaire for market participants and provided assurance on these areas, and also identified the appropriate level of review for Welsh companies, new appointments and variations (NAVs), and potential new entrants.

The contract value was £97,500.

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