Torus Group · Awarded contract
Awarded

Emergency Alarm Call Handling for Sheltered Housing by Careium UK Limited

Awarded 01 Nov 2025

View live tenders
Awarded01 Nov 2025
Value£37,000.00
RegionNorth West
CategoryPublic Safety & Security
Expires in 12mo1y 12mo term, 51% elapsed
Awarded 1 Nov 2025Expires 30 Oct 2027

Torus Group awarded a contract to Careium UK Limited for emergency alarm call handling services for sheltered housing.

The contract, valued at £37,000, covers the management and response to emergency alarm calls from residents in sheltered housing facilities.

Similar open tenders12

Maintenance of 14 Warden Call Systems and 517 Speech Modules in Sheltered and Homeless HousingPublic Safety & Security
06 Nov 2026
Emergency Call Monitoring Telephone Answering Service – Broadland & Orwell Housing AssociationsPublic Safety & Security
27 Nov 2026
Servicing and Maintenance of Fire Alarm, Firefighting, Emergency Lighting and Safety Devices – London Borough of Hillingdon (11,000+ properties)Public Safety & Security
09 Nov 2026
Out-of-Hours Emergency Repairs Call Handling Service for ConnexusPublic Services & Welfare
06 Nov 2026
Local Authority Out-of-Hours Emergency Telephone Homelessness Support Service for Households at RiskPublic Services & Welfare
16 Nov 2026
Care and Support Services for Extra Care Housing – Cumberland CouncilPublic Services & Welfare
16 Jun 2028
Concierge and Rapid Response Security Services for Look Ahead Care, Support and HousingPublic Safety & Security
20 Nov 2026
Out-of-Hours Emergency Housing Options Telephone Service for Local AuthorityPublic Services & Welfare
16 Nov 2026
Security and Concierge Services at Ty Fesen and Emergency Hotel (Abertridwr) – Caerphilly CouncilPublic Safety & Security
27 Nov 2026
Fully Comprehensive Lift Maintenance & Repair Contract for Brunelcare — 55 Lifts at 20 Sites (Bristol & Somerset)Infrastructure
30 Nov 2026
Maintenance and Repair of Fire Alarm and Associated Systems – Northumbria HealthcarePublic Safety & Security
27 Nov 2026
Dorset 10-Year Care, Support, Housing and Community Safety FrameworkPublic Services & Welfare
31 Mar 2032

Other similar contracts12

Provision of Out of Hours Call Handling Services to Futures Housing GroupPublic Services & WelfareCareium UK Limited
$160,000
Call Monitoring Service for Dispersed Digital Alarms and Sheltered Housing SchemesPublic Services & WelfareCareium UK Ltd
$329,940
Provision of Telecare and Telehealth Alarm Monitoring Services for Flagship Housing GroupHealth & MedicalCareium UK Limited
$119,059.2
Award of Emergency Lifeline and Telecare Monitoring Services to Careium UK Limited by Wealden District CouncilPublic Services & WelfareCareium UK Limited
$231,734
Provision of Emergency Out-of-Hours Telephone Answering Service for Herefordshire CouncilPublic Services & WelfareCareium UK Limited
$90,960
Award of Control Centre Monitoring Service for Independent Living Schemes and Social Housing Telecare Systems to Careium UK LimitedPublic Services & WelfareCareium UK Limited
$80,730
Out of Hours Call Handling Service for West Kent Housing AssociationPublic Services & WelfareCareium UK Limited
$17,700
Supply, Installation, and Support of Emergency Call Telecare Equipment for Clarion Housing GroupPublic Safety & SecurityEVERON UK LIMITED
$9,000,000
Appointment of Careium as Technology Enabled Lives Provider for Bernicia GroupIT & SoftwareCAREIUM UK LIMITED
$170,000
Award of Lifeline, Community Alarms, and Connected Telecare Contract to Doro (Careium UK Ltd) by Peterborough City CouncilHealth & MedicalDoro trading as Careium UK Ltd
$1,000,000
Supply of Digital Telecare Alarm Units to Harrow CouncilHealth & MedicalCareium Ltd
$445,000
Award of Call Monitoring Services to DORO CARE (UK) LIMITED t/a CAREIUM by Moat Homes LimitedPublic Safety & SecurityDORO CARE (UK) LIMITED t/a CAREIUM
$400,000

Unlock the full platform.

7 days free, then £36/GBP per month. Cancel anytime.

What you get

Find

Find public safety and security tenders in North West in one place.

We monitor central, devolved and local government portals in near real time and update the feed as tenders are published, so you check one place instead of many.

Search by keyword, or describe your workType a keyword, or switch to AI search and say what your business does.
Narrow it downFilter by category, region and area, or view open tenders on a map.

Alerts

Open tenders like this contract, sent to you.

Tell us what you are looking for and we email you when a matching tender is published.

Set it up your wayUse keywords, a description of your work, a location or a distance from a postcode. Up to 10 alerts.
Instant or dailyGet an email when a match is published, or one summary a day.

Assess

Size up a tender in minutes.

Before you open a single document, get the requirements, a likely value and who you would be up against.

Requirements from the documentsWho can bid, mandatory criteria, how it is scored, insurance and key dates, each with its source.
Value and competitionAn estimated value from similar awarded contracts, and the suppliers most likely to bid.

Market

Follow Careium UK Limited and get alerts when they win again.

Awarded contracts with the supplier and the value, so you can check prices, spot competitors and find work that is coming back to tender.

Supplier and buyer profilesWhat each one has won or awarded, who they work with, and how that is changing.
Contracts ending soonTerms that finish in the next 12 months, which often go back out to tender.

Pipeline

Track your bids from interested to won.

Save a tender in one click and move it through each stage as you work on it.

Work as a teamInvite colleagues so you work from the same list.
Take it with youExport tenders and matches to CSV.

GovBot

Ask a question in plain English.

Find tenders, look up a supplier, or check who won a contract. Just type what you need.

Get started

Get public safety and security tenders in North West by email.

Find the tender, size it up and track the bid, in one place.

7 days free, then £36/GBP per month

You're In — Free Trial Activated

You now have full access to GovMarket Premium for 7 days. You’ll be charged at the end of the trial unless you cancel.

  • Tell Us What You Do — We'll surface the tenders that are most relevant to your business.