Tender: Security and Concierge Services at Ty Fesen and Emergency Hotel (Abertridwr) – Caerphilly Council

About

Caerphilly County Borough Council is seeking a supplier for security services, including additional concierge duties, at Ty Fesen and one other emergency accommodation site. Ty Fesen is a two-storey building in central Caerphilly near the train and bus stations, comprising 13 mostly self-contained units (10 two-bedroom units and 3 bedsits), communal laundry, kitchens/dining rooms, a playroom and office space, and provides short-term accommodation for households presenting as homeless who typically stay about 6 to 12 months. The other known emergency accommodation is a hotel in Abertridwr currently operating as a 10-bed site with potential to increase during the contract. The provider will be responsible for protecting the welfare, safety and security of the premises, staff and residents. The Council will hold a supplier engagement event on Thursday 29 October 2026 at 15:00 via Microsoft Teams.