Tender: Market Engagement — Community Safety Patrolling and Response Services for London Borough of Croydon

About

The London Borough of Croydon is seeking a supplier for community safety patrolling and response services as part of a market engagement to inform a future procurement. The Council is looking for organisations with the capacity, capability and experience to deliver an integrated, borough-wide service covering proactive environmental patrols, estates anti-social behaviour patrols, reactive noise/nuisance and ASB responses, and a borough-wide incident reporting and intelligence service, working with Council and Access Croydon teams to support vulnerable residents and reduce instances of homelessness. Providers must demonstrate comparable service delivery, hold Security Industry Authority (SIA) Approved Contractor Scheme (ACS) accreditation or an equivalent recognised industry accreditation, be able to operate across all four interconnected service areas (including flexible 24-hour, 7-day-a-week deployment where required), gather evidence and produce operational and performance reporting, and support enforcement and preventative interventions. This engagement is not part of a formal procurement and is intended solely to inform the Council's future commissioning and procurement strategy.