Customer Perception Research on HMRC Debt and Let Property Income Communications
H M REVENUE & CUSTOMS · Awarded contract
AwardedCustomer Perception Research on HMRC Debt and Let Property Income Communications
Awarded 04 Aug 2019
Awarded04 Aug 2019
Value£40,000.00
SupplierIPSOS MORI UK LIMITED
AgencyH M REVENUE & CUSTOMS
RegionSouth East
CategoryConsultancy & Legal
Ended 6y 11mo ago4mo term
Awarded 4 Aug 2019Expired 30 Nov 2019
About
H M Revenue & Customs awarded a contract to Ipsos MORI UK Limited for research to understand customer perceptions of communications regarding owing a debt to HMRC and declaring let property income.
The research involved in-depth interviews with recipients, showing specific messages and letters to explore clarity and customer responses, aiming to gather evidence and customer insight to improve the quality and impact of communications campaigns.
The contract value was AUD 40,000.
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Customer Perception Research on HMRC Debt and Let Property Income Communications
Won by IPSOS MORI UK LIMITED · H M REVENUE & CUSTOMS
£40Kawarded
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