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Aspire Housing · Find a Tender

Awarded

Tender: Out of Hours Contact Centre Services for Aspire Housing – Contract from April 2026

Released 12 months ago

AwardedView contract

Won byOrbis Protect

Term5 yearsApr 2026 to Mar 2031

Awarded12 Jan 202631 days after closing

With this buyerFirst contract99 contracts in total

Closed12 Dec 2025

Est. valueEstimate£70K to £460K

LocationWest Midlands

AgencyAspire Housing

SourceFind a Tender

CategoryPublic Services & Welfare

Submissions closedClosed Fri, 12 Dec 2025

About

Aspire Housing is seeking a supplier for an Out of Hours Contact Centre provision for a contract commencing in April 2026 for a term of three years with the option to extend for a further two years; full details are included in the enclosed documents.

Similar open tenders12

Out-of-Hours Emergency Housing Options Telephone Service for Local AuthorityPublic Services & Welfare

16 Nov 2026

Out-of-Hours Emergency Repairs Call Handling Service for ConnexusPublic Services & Welfare

06 Nov 2026

Local Authority Out-of-Hours Emergency Telephone Homelessness Support Service for Households at RiskPublic Services & Welfare

16 Nov 2026

Homelessness and Social Inclusion Services – Emergency Accommodation & Rough Sleeping Outreach, Basingstoke and Deane (2027–2030)Public Services & Welfare

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Similar awarded contracts12

Typical £70K to £460K

Out of Hours Contact Centre Services for One Housing GroupPublic Services & WelfareNPA 24/7

£86,400

Out of Hours Call Handling Service for Halton HousingPublic Services & WelfareOrca Business Support Limited

£65,000

Provision of Out of Hours, Scheduled and Overflow Contact Centre Services for Accent HousingPublic Services & WelfareSPS Doorguard Limited

£149,700

Award of Out of Hours Contact Centre Services to ACCESS UK LTDPublic Services & WelfareACCESS UK LTD

£429,122

Agency spend history

Aspire Housing

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