Wirral Borough Council Awarded Contract to Liberta UK Ltd for Short-Term Housing Benefits and Council Tax Processing Services
Wirral Borough Council · Awarded contract
AwardedWirral Borough Council Awarded Contract to Liberta UK Ltd for Short-Term Housing Benefits and Council Tax Processing Services
Awarded 30 Dec 2015
Awarded30 Dec 2015
Value£100,000.00
SupplierLiberta UK Ltd
AgencyWirral Borough Council
RegionNorth West
CategoryPublic Services & Welfare
Ended 9y 11mo ago1y term
Awarded 30 Dec 2015Expired 29 Dec 2016
About
Wirral Borough Council awarded a contract to Liberta UK Ltd for short-term housing benefits and council tax processing services to address backlogs.
The contract covers processing council tax changes (vacations and occupations), council tax support changes, and single person discount activities, including requesting and responding to customer information, monitoring pending work items, and quality checking at least 15% of work to ensure financial error rates do not exceed 5%, with errors corrected within two working days.
The contract value is £100,000.
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Wirral Borough Council Awarded Contract to Liberta UK Ltd for Short-Term Housing Benefits and Council Tax Processing Services
Won by Liberta UK Ltd · Wirral Borough Council
£100Kawarded
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