Awarded

Provision of Remote Revenues and Benefits Processing Resource for Norwich City Council

Awarded 30 Sep 2019

View live tenders
Awarded30 Sep 2019
Value£562,500.00
RegionUnited Kingdom
CategoryPublic Services & Welfare
Ended 6y 1mo ago1y term
Awarded 30 Sept 2019Expired 29 Sept 2020

Norwich City Council e-Tendering awarded a contract to Liberata UK Limited for remote processing resource to complete Housing Benefit, Council Tax Support, and Council Tax processes using the Northgate Revenues & Benefits Platform and Civica document management system.

The contract, valued at £562,500, had an initial term from 01 October 2019 to 30 September 2020, with options to extend annually until 30 September 2024.

The service was intended to address fluctuating demands and short-term funded government initiatives, providing cost savings through lower processing rates and enabling prompt resource increases to meet central government requirements.

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