Remote Processing of Revenues and Benefits Work Packages for Derby City Council
Awarded 31 Aug 2023
About
Derby City Council awarded a contract to Liberator UK Ltd for remote processing of revenues and benefits work packages, including Housing Benefit, Council Tax, and Business Rates.
The contract covers processing new claims, changes, specialist work, and correspondence, as well as quality checks and pre-audit checks for subsidy assurance.
The services are delivered remotely via a secure link, with flexible allocation of work packages and call-off capacity for peak demand.
The contract value is AUD 2,070,000.
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