Swindon Borough Council · Awarded contract
Awarded

Provision of Council Tax, Benefits & Business Rates Administration Services for Swindon Borough Council

Awarded 31 Mar 2023

View live tenders
Awarded31 Mar 2023
Value£29,880,000.00
SupplierLiberata UK Limited
AgencySwindon Borough Council
RegionUnited Kingdom
CategoryPublic Services & Welfare
Expires in 6y 5mo10y term, 36% elapsed
Awarded 31 Mar 2023Expires 31 Mar 2033

About

Swindon Borough Council awarded a contract to Liberata UK Limited for the administration of Council Tax, Business Rates, and Benefits services.

The contract covers billing, collection, and recovery of Council Tax from over 99,000 households and Business Rates from approximately 5,800 businesses, including calculating discounts, exemptions, rate reliefs, and Business Improvement District charges.

It also involves determining applications for Housing Benefits, Discretionary Housing Payments, and Council Tax Support, administering and amending claims for 12,200 existing claimants, and invoicing and recovering Housing Benefit overpayments.

The contract value is £29,880,000, with an initial term of 10 years commencing 1st April 2023 and an option to extend for a further 2 years.

Similar open tenders12

Roof Replacement and Solar Panel Installation for Swindon Borough Council HousingConstruction
27 Nov 2026
Sandwell Council Last Chance Debt Recovery Enforcement Agent Service for Aged Council Tax DebtFinance & Insurance
19 Nov 2026
Delivery of Community Services for Eastleigh Borough Council (Apr 2027–Mar 2029, optional to Mar 2030, £45,000 p.a.)Public Services & Welfare
23 Nov 2026
Children’s Direct Payment Support Service – Cumberland CouncilPublic Services & Welfare
25 Nov 2026
Valuation Reports for Non-Treasury Investments – Fair Value & Expected Credit Loss for Warwickshire County CouncilFinance & Insurance
27 Nov 2026
Children's Direct Payment Support Service – Cumberland Council (from 1 April 2027)Public Services & Welfare
25 Nov 2026
Coventry City Council Advice Services Grant 2027 — Specialist Legal, Welfare Benefit and Debt AdvicePublic Services & Welfare
19 Nov 2026
Print, Production and Mailing of Annual Council Tax and National Non‑Domestic Rates Demand Notices and Benefit Notifications – Gedling Borough CouncilFinance & Insurance
10 Nov 2026
Independent Audit Services for National Library of Wales Staff Superannuation SchemeConsultancy & Legal
11 Nov 2026
Local Bus Services Contracts (6 Lots) — 2‑Year Term Starting 28 Feb 2027Transport & Logistics
02 Dec 2026
Pension Administrative Services for Bank Employees – 6+5 Year Contract (£9M–£14M)Finance & Insurance
08 Feb 2027
Fair Value and Expected Credit Loss Calculations for Warwickshire County Council Non-Treasury InvestmentsConsultancy & Legal
27 Nov 2026

Other similar contracts12

Wirral Borough Council Awarded Contract to Liberta UK Ltd for Short-Term Housing Benefits and Council Tax Processing ServicesPublic Services & WelfareLiberta UK Ltd
$100,000
Wycombe District Council Awarded Revenues and Benefits Remote Processing Support to Liberata UK LimitedPublic Services & WelfareLiberata UK Limited
$25,000
Provision of Housing Benefit and Council Tax Resilience Services to Dacorum Borough CouncilPublic Services & WelfareLiberata UK Limited
$750,000
Revenues and Benefits Service Provision by Liberata UK Ltd for Redcar & Cleveland Borough CouncilPublic Services & WelfareLiberata UK Ltd
$19,540,000
Provision of Revenue and Benefits Processing Services to London Borough of HillingdonPublic Services & WelfareLiberata UK Limited
$5,386,000
Offsite Processing of Council Tax and Non-Domestic Rates for London Borough of Waltham ForestFinance & InsuranceLiberata UK Limited
$208,473.6
Provision of Remote Revenues and Benefits Processing Resource for Norwich City CouncilPublic Services & WelfareLiberata UK Limited
$562,500
Provision of Revenue Resilience Processing Consultancy to London Borough of Waltham ForestConsultancy & LegalLiberata UK Limited
$203,996.2
Business Rates Identification Service for Coventry City CouncilFinance & InsuranceLiberata UK Limited
$1,000,000
Provision of Remote Processing Services for Revenues and Benefits Work Packages to Derby City CouncilPublic Services & WelfareLiberata UK Limited
$750,000
Provision of Corporate Services to London Borough of HounslowConsultancy & LegalLiberata UK Limited
$90,000,000
Business Rates Review Pilot for Lichfield District CouncilConsultancy & LegalLIBERATA UK LIMITED
$75,000

Unlock the full platform.

7 days free, then £36/GBP per month. Cancel anytime.

What you get

Find

Find public services and welfare tenders in United Kingdom in one place.

We monitor central, devolved and local government portals in near real time and update the feed as tenders are published, so you check one place instead of many.

Search by keyword, or describe your workType a keyword, or switch to AI search and say what your business does.
Narrow it downFilter by category, region and area, or view open tenders on a map.

Alerts

Open tenders like this contract, sent to you.

Tell us what you are looking for and we email you when a matching tender is published.

Set it up your wayUse keywords, a description of your work, a location or a distance from a postcode. Up to 10 alerts.
Instant or dailyGet an email when a match is published, or one summary a day.

Assess

Size up a tender in minutes.

Before you open a single document, get the requirements, a likely value and who you would be up against.

Requirements from the documentsWho can bid, mandatory criteria, how it is scored, insurance and key dates, each with its source.
Value and competitionAn estimated value from similar awarded contracts, and the suppliers most likely to bid.

Market

Follow Liberata UK Limited and get alerts when they win again.

Awarded contracts with the supplier and the value, so you can check prices, spot competitors and find work that is coming back to tender.

Supplier and buyer profilesWhat each one has won or awarded, who they work with, and how that is changing.
Contracts ending soonTerms that finish in the next 12 months, which often go back out to tender.

Pipeline

Track your bids from interested to won.

Save a tender in one click and move it through each stage as you work on it.

Work as a teamInvite colleagues so you work from the same list.
Take it with youExport tenders and matches to CSV.

GovBot

Ask a question in plain English.

Find tenders, look up a supplier, or check who won a contract. Just type what you need.

Get started

Get public services and welfare tenders in United Kingdom by email.

Find the tender, size it up and track the bid, in one place.

7 days free, then £36/GBP per month

Have a question? message us →

7 Day Free Trial

The Gov procurement market in your hands. Cancel anytime.

Save up to 30%
Pro
For solo operators
£36/ month
Billed monthly
  • Live feed of gov tenders & contracts
  • AI-matched tender recommendations
  • Full search, filters, and watchlists
  • 1 user account
Team
For growing teams
£119/ month
Billed monthly
  • Everything in Pro
  • Up to 10 team members
  • Shared watchlists & alerts
  • Priority support
Enterprise
For larger organisations
Custom
Tailored to your team
  • Everything in Team
  • Unlimited seats
  • Dedicated account manager
  • Custom integrations & SSO

1400+ businesses have joined GovMarket

IBMKPMGEYRSMBechtelFreyssinet

You're In — Free Trial Activated

You now have full access to GovMarket Premium for 7 days. You’ll be charged at the end of the trial unless you cancel.

  • Tell Us What You Do — We'll surface the tenders that are most relevant to your business.