Provision of Housing Benefits and Council Tax Backlog Processing for Leicester City Council
Leicester City Council · Awarded contract
AwardedProvision of Housing Benefits and Council Tax Backlog Processing for Leicester City Council
Awarded 30 Jun 2025
Awarded30 Jun 2025
Value£772,170.00
SupplierCivica UK Ltd
AgencyLeicester City Council
RegionUnited Kingdom
CategoryPublic Services & Welfare
Ended 7mo ago9mo term
Awarded 30 June 2025Expired 30 Mar 2026
About
Leicester City Council awarded a contract to Civica UK Ltd for the delivery of Housing Benefits Change in Circumstance and Universal Credit caseload processing, with a volume of 12,000 items over the contractual period, and Council Tax processing at 1,700 work items per week, assisting with the Council's Council Tax caseload of 68,000 items over the contractual period.
The contract value is £772,170.
Similar open tenders12
TenderCloses
Full Housing Management Service for Six Tenanted Council Properties – Liverpool City CouncilPublic Services & Welfare
18 Nov 2026
Coventry City Council Advice Services Grant 2027 — Specialist Legal, Welfare Benefit and Debt AdvicePublic Services & Welfare
19 Nov 2026
Housing Needs Assessment for Hull Local Plan — Kingston upon HullConsultancy & Legal
16 Nov 2026
Birmingham Flexible Contracting Agreement for Refugee Support and Integration Services (Lots 1–5)Public Services & Welfare
30 Mar 2027
Children's Direct Payment Support Service – Cumberland Council (from 1 April 2027)Public Services & Welfare
25 Nov 2026
Sandwell Council Last Chance Debt Recovery Enforcement Agent Service for Aged Council Tax DebtFinance & Insurance
19 Nov 2026
Children’s Direct Payment Support Service – Cumberland CouncilPublic Services & Welfare
25 Nov 2026
Secure Cash, Coin and Cheque Collection and Banking Services – Liverpool City CouncilFinance & Insurance
18 Nov 2026
Alternative Provision Services for Hull City Council (7 Lots) – Contract from Sept 2027Education & Training
13 Nov 2026
Delivery of Community Services for Eastleigh Borough Council (Apr 2027–Mar 2029, optional to Mar 2030, £45,000 p.a.)Public Services & Welfare
23 Nov 2026
Integrated Property Licensing Service for Selective and Additional LicensingPublic Services & Welfare
04 Dec 2026
Leicester City Council DPS for Passenger Transport Services – Home to School SEND Transport (3.5 years)Transport & Logistics
31 Dec 2027
Other similar contracts12
Contract and supplierAwarded value
Civica on Demand Housing Benefit and Council Tax ProcessingPublic Services & WelfareCivica UK Ltd
$785,540.36
Revenues and Benefits Backlog Processing Services by Civica UK LimitedPublic Services & WelfareCivica UK Limited
$200,000
Housing Benefit and Council Tax Support Processing for Trafford CouncilPublic Services & WelfareCivica UK Ltd
$200,000
Wirral Borough Council Awarded Contract to Liberta UK Ltd for Short-Term Housing Benefits and Council Tax Processing ServicesPublic Services & WelfareLiberta UK Ltd
$100,000
Benefits Administration Services for Housing Benefit and Council Tax Support by 5 Councils PartnershipPublic Services & WelfareCivica UK Ltd
$39,073
Off-Site Benefits Assessment Processing for London Borough of LambethPublic Services & WelfareCivica UK Ltd
$30,000
Revenues and Benefits Processing and Council Tax Call Handling Service by Civica UK Ltd for Wirral Borough CouncilPublic Services & WelfareCivica UK Ltd
$300,000
Provision of Remote Processing Services for Revenues and Benefits Work Packages to Derby City CouncilPublic Services & WelfareLiberata UK Limited
$750,000
Revs and Bens Backlog Clearance by Civica UK Limited for Wirral Borough CouncilIT & SoftwareCivica UK Limited
$94,800
Provision of Financial Assessment, Payments and Debt Recovery Services to Hull City CouncilFinance & Insurancecivica
$100,000,000
Revenues and Benefits Processing and Call Handling Services by Civica UK for Wirral Borough CouncilPublic Services & WelfareCivica UK Limited
$109,735
Provision of Housing Benefit and Council Tax Resilience Services to Dacorum Borough CouncilPublic Services & WelfareLiberata UK Limited
$750,000
Unlock the full platform.
7 days free, then £36/GBP per month. Cancel anytime.
What you get
Find
Find public services and welfare tenders in United Kingdom in one place.
We monitor central, devolved and local government portals in near real time and update the feed as tenders are published, so you check one place instead of many.
Search by keyword, or describe your workType a keyword, or switch to AI search and say what your business does.
Narrow it downFilter by category, region and area, or view open tenders on a map.
Provision of Housing Benefits and Council Tax Backlog Processing for Leicester City Council
Won by Civica UK Ltd · Leicester City Council
£772Kawarded
Alerts
Open tenders like this contract, sent to you.
Tell us what you are looking for and we email you when a matching tender is published.
Set it up your wayUse keywords, a description of your work, a location or a distance from a postcode. Up to 10 alerts.
Instant or dailyGet an email when a match is published, or one summary a day.
GmailGovMarketto you
7:00 am2 new public services and welfare tenders
Full Housing Management Service for Six Tenanted Council Properties – Liverpool City CouncilPublic Services & Welfare · Closes 18 Nov 2026
Coventry City Council Advice Services Grant 2027 — Specialist Legal, Welfare Benefit and Debt AdvicePublic Services & Welfare · Closes 19 Nov 2026
From your alert: Public Services & Welfare
Assess
Size up a tender in minutes.
Before you open a single document, get the requirements, a likely value and who you would be up against.
Requirements from the documentsWho can bid, mandatory criteria, how it is scored, insurance and key dates, each with its source.
Value and competitionAn estimated value from similar awarded contracts, and the suppliers most likely to bid.
Key requirementsFrom 12 documents
Who can bidRegistered commercial cleaners
Mandatory criteriaPolice checks for staff on site
How it is scoredPrice 40%, experience 35%, method 25%
Insurance£20M public liability
Key datesSite visit 14 Oct, closes 28 Oct
Est. value£1.2M – £1.8M
Most likely bidderFacilities firm
Market
Follow Civica UK Ltd and get alerts when they win again.
Awarded contracts with the supplier and the value, so you can check prices, spot competitors and find work that is coming back to tender.
Supplier and buyer profilesWhat each one has won or awarded, who they work with, and how that is changing.
Contracts ending soonTerms that finish in the next 12 months, which often go back out to tender.
E
Top suppliersEastmere Health ServiceBuyer · 38 contracts
£30.5Mawarded, 12 months
Halvern Facilities8 contracts£12.4M
Orrin Clinical5 contracts£9.1M
Tessel Cleaning Co11 contracts£6.8M
Wexby Linen14 contracts£2.2M
Pipeline
Track your bids from interested to won.
Save a tender in one click and move it through each stage as you work on it.
Work as a teamInvite colleagues so you work from the same list.
Take it with youExport tenders and matches to CSV.
Interested2
Preparing1
Submitted1
Won1
Grounds maintenance panelSaved to your pipeline
InterestedGovBot
Ask a question in plain English.
Find tenders, look up a supplier, or check who won a contract. Just type what you need.
Who wins public services and welfare contracts in United Kingdom?
Top suppliers by awarded value
1
2
3
Ask about tenders, suppliers or public bodies
Get started
Get public services and welfare tenders in United Kingdom by email.
Find the tender, size it up and track the bid, in one place.
7 days free, then £36/GBP per month
