Off-Site Benefits Assessment Processing for London Borough of Lambeth
London Borough Of Lambeth · Awarded contract
AwardedOff-Site Benefits Assessment Processing for London Borough of Lambeth
Awarded 31 Jul 2016
Ended 9y 2mo ago1y 1mo term
Awarded 31 July 2016Expired 30 Aug 2017
About
London Borough of Lambeth awarded a contract to Civica UK Ltd for off-site benefits processing services, including assessments across all elements of benefits and Council Tax Support (CTS) processing, complex cases, and special tenancies.
The service was procured to provide scalable resilience, initially clearing a backlog of work accumulated during IT system failures, and to cover vacancies while maintaining headcount allocation.
The contract, valued at AUD 30,000, replaces the use of agency officers, reducing management burden and ensuring consistent quality and governance.
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Off-Site Benefits Assessment Processing for London Borough of Lambeth
Won by Civica UK Ltd · London Borough Of Lambeth
£30Kawarded
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Connect to Work — Supported Employment (IPS ‘Place and Train’) in LambethPublic Services & Welfare · Closes 16 Nov 2026
Day & Evening Services – London Borough of Hackney (Building-Based and Community Integrated Lots)Public Services & Welfare · Closes 30 Apr 2027
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