Rail Delivery Group · Awarded contract

Awarded

TISL Eckoh 2 year renewal - TrainTracker / Stations Connect

Awarded 08 Sep 2026

View live tenders

Awarded08 Sep 2026

Value£900,850.00

SupplierEckoh Ltd

AgencyRail Delivery Group

RegionLondon

CategoryIT & Software

Expires in 1y 10mo2y term, 8% elapsed

Awarded 8 Sept 2026Expires 8 Sept 2028

About

Following consideration of alternative procurement approaches, a direct award is considered the most appropriate and proportionate option.

The TrainTracker and Stations Connect services are established operational services that support regulated customer contact centre performance and critical industry communications.

A change of supplier would require redevelopment and migration of both services, including replacement of existing integrations, service testing and operational transition activities.

Such changes would create disproportionate technical and operational difficulties and introduce avoidable service continuity risks.

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