Tender: Procurement of Performance, Delay and Incident Management System – Chiltern Rail

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Chiltern Rail is seeking a supplier for a Performance, Delay and Incident Management System to replace its existing Compass solution. The requirement covers provision, implementation, configuration, integration, data migration, testing, training, hosting, support and ongoing maintenance of an end-to-end system (either a single platform or an integrated combination of modules/third-party components) that can operate within a live railway environment and integrate with relevant railway, operational and corporate systems. The anticipated contract term is five years with an option to extend by up to two years, and the estimated maximum value is £1,900,000 excluding VAT over the full potential seven-year term. Detailed functional, technical, implementation and service requirements are set out in the procurement documents.