Telephony Components Upgrade for WFO, ACR Call Recording, and Tiger Support
Cheshire East Borough Council · Awarded contract
AwardedTelephony Components Upgrade for WFO, ACR Call Recording, and Tiger Support
Awarded 22 Jul 2019
Awarded22 Jul 2019
Value£196,284.00
SupplierMaintel Europe Limited
RegionNorth West
CategoryTelecommunications
Ended 5y 10mo ago1y 5mo term
Awarded 22 July 2019Expired 31 Dec 2020
About
Cheshire East Borough Council awarded a contract to Maintel Europe Limited for the upgrade of three additional telephony components for Workforce Optimisation (WFO), ACR (Call Recording), and Tiger.
The contract was directly awarded via the CCS Framework Agreement RM 1045, Lot 5, and is valued at AUD 196,284.
Similar open tenders12
TenderCloses
Unified Customer Contact and Force Control Room Solution – York & North Yorkshire Combined Authority and North Yorkshire PolicePublic Safety & Security
17 Nov 2026
Dynamic Purchasing System for Mobile Coverage and Performance Services – Worcestershire County CouncilTelecommunications
31 Jul 2028
Bracknell Forest Council Capital Works Framework – Construction, Planned Maintenance and Refurbishment (from 1 April 2027)Construction
26 Nov 2026
Maintenance of 14 Warden Call Systems and 517 Speech Modules in Sheltered and Homeless HousingPublic Safety & Security
06 Nov 2026
Emergency Call Monitoring Telephone Answering Service – Broadland & Orwell Housing AssociationsPublic Safety & Security
27 Nov 2026
Door Entry Phased Replacement Programme 2026-27 – Audio Access Control Installation for 40 Low and Medium Rise Blocks (London Borough of Hillingdon)Public Safety & Security
26 Nov 2026
Cumberland Council Telecare & Assistive Technology Service Recommissioning — Pre‑Market Engagement (June 2027)Health & Medical
27 Nov 2026
Housing Maintenance Contracts – 3 x 4-Year Measured Term (North Wolverhampton, South Wolverhampton, Citywide Responsive)Construction
14 Dec 2026
Security Systems Maintenance, Reactive Call-Outs and Remote Alarm Monitoring – Hampshire and Isle of Wight Healthcare NHS Foundation TrustPublic Safety & Security
04 Nov 2026
Supply and Implementation of Bolton Cares Cloud-Based Care Recording System – Borough Council of BoltonIT & Software
02 Nov 2026
Mobility Units Installation, Repair and Maintenance for Council Housing – North & South Call-off ContractsHealth & Medical
25 Nov 2026
Housing Maintenance Support Contracts — Wolverhampton Homes (Planned North North & South; Citywide Responsive)Construction
14 Dec 2026
Other similar contracts12
Contract and supplierAwarded value
Provision of SIP Trunks and Implementation Services for Cheshire East and Cheshire West and Chester Borough CouncilsTelecommunicationsMaintel Europe Limited
$288,977
Supply of Contact Centre Telephony via G-Cloud 14 Framework to Cheshire West and Chester Borough CouncilTelecommunications8x8 UK Ltd
$396,926
Telephony Upgrade, Support & Maintenance for North Yorkshire Police, Fire & Crime CommissionerTelecommunications4NET TECHNOLOGIES LTD
$1,950,258
Provision of Out-of-Hours Telephony Service for Waltham ForestTelecommunicationsCapita Business Services Limited
$376,217
Replacement of Legacy Telephony with Hosted Unified CommunicationsTelecommunicationsMaintel Europe Limited
$246,405.82
Supply of Corporate and Contact Centre Telephony Solution to West Berkshire CouncilTelecommunicationsSouthern Communications Corporate Solutions Ltd
$303,131.96
Award of Avaya Core PBX and Telephony Voice Support Contract to Maintel Europe LtdTelecommunicationsMaintel Europe Ltd
$74,835
Support and Maintenance of Desktop Telephony Solution for Wakefield CouncilTelecommunicationsMAINTEL EUROPE LIMITED
$95,000
Provision of Contact Centre Telephony with Support and Maintenance to Trafford CouncilTelecommunicationsFOEHN LIMITED
$264,920
Unified Communications Maintenance and Support for Charnwood Borough CouncilTelecommunications4Net Technologies
$508,000
Telephony Replacement for Sandwell Council Contact Centre via CCS Framework RM3808 Lot 13TelecommunicationsBT GROUP PLC
$735,121
Supply of Contact Centre Telephony Solution to Wakefield CouncilTelecommunicationsWCL UK Ltd t/a Everything ICT
$709,010
Unlock the full platform.
7 days free, then £36/GBP per month. Cancel anytime.
What you get
Find
Find telecommunications tenders in North West in one place.
We monitor central, devolved and local government portals in near real time and update the feed as tenders are published, so you check one place instead of many.
Search by keyword, or describe your workType a keyword, or switch to AI search and say what your business does.
Narrow it downFilter by category, region and area, or view open tenders on a map.
Telephony Components Upgrade for WFO, ACR Call Recording, and Tiger Support
Won by Maintel Europe Limited · Cheshire East Borough Council
£196Kawarded
Alerts
Open tenders like this contract, sent to you.
Tell us what you are looking for and we email you when a matching tender is published.
Set it up your wayUse keywords, a description of your work, a location or a distance from a postcode. Up to 10 alerts.
Instant or dailyGet an email when a match is published, or one summary a day.
GmailGovMarketto you
7:00 am2 new telecommunications tenders
Unified Customer Contact and Force Control Room Solution – York & North Yorkshire Combined Authority and North Yorkshire PolicePublic Safety & Security · Closes 17 Nov 2026
Dynamic Purchasing System for Mobile Coverage and Performance Services – Worcestershire County CouncilTelecommunications · Closes 31 Jul 2028
From your alert: Telecommunications
Assess
Size up a tender in minutes.
Before you open a single document, get the requirements, a likely value and who you would be up against.
Requirements from the documentsWho can bid, mandatory criteria, how it is scored, insurance and key dates, each with its source.
Value and competitionAn estimated value from similar awarded contracts, and the suppliers most likely to bid.
Key requirementsFrom 12 documents
Who can bidRegistered commercial cleaners
Mandatory criteriaPolice checks for staff on site
How it is scoredPrice 40%, experience 35%, method 25%
Insurance£20M public liability
Key datesSite visit 14 Oct, closes 28 Oct
Est. value£1.2M – £1.8M
Most likely bidderFacilities firm
Market
Follow Maintel Europe Limited and get alerts when they win again.
Awarded contracts with the supplier and the value, so you can check prices, spot competitors and find work that is coming back to tender.
Supplier and buyer profilesWhat each one has won or awarded, who they work with, and how that is changing.
Contracts ending soonTerms that finish in the next 12 months, which often go back out to tender.
E
Top suppliersEastmere Health ServiceBuyer · 38 contracts
£30.5Mawarded, 12 months
Halvern Facilities8 contracts£12.4M
Orrin Clinical5 contracts£9.1M
Tessel Cleaning Co11 contracts£6.8M
Wexby Linen14 contracts£2.2M
Pipeline
Track your bids from interested to won.
Save a tender in one click and move it through each stage as you work on it.
Work as a teamInvite colleagues so you work from the same list.
Take it with youExport tenders and matches to CSV.
Interested2
Preparing1
Submitted1
Won1
Grounds maintenance panelSaved to your pipeline
InterestedGovBot
Ask a question in plain English.
Find tenders, look up a supplier, or check who won a contract. Just type what you need.
Who wins telecommunications contracts in North West?
Top suppliers by awarded value
1
2
3
Ask about tenders, suppliers or public bodies
Get started
Get telecommunications tenders in North West by email.
Find the tender, size it up and track the bid, in one place.
7 days free, then £36/GBP per month
