Unified Communications Maintenance and Support for Charnwood Borough Council
Charnwood Borough Council Recycling · Awarded contract
AwardedUnified Communications Maintenance and Support for Charnwood Borough Council
Awarded 06 Apr 2019
Awarded06 Apr 2019
Value£508,000.00
Supplier4Net Technologies
RegionEast Midlands
CategoryTelecommunications
Ended 3y 7mo ago4y term
Awarded 6 Apr 2019Expired 6 Apr 2023
About
Charnwood Borough Council Recycling awarded a contract to 4Net Technologies for the provision of Unified Communication services under the Crown Commercial framework contract RM1045, Lot 5.
The scope includes maintenance of all incoming telephone extension lines (DDI) for staff, Contact Centre module and call routing, resilience for the Agile cloud platform in case of emergencies and scheduled upgrades, PCI telephone compliance software, and activating Web chat and Call recording functionality as part of the phone system.
The contract value is AUD 508,000, with an initial call-off period of 36 months and a 12-month extension period, totaling 4 years.
Similar open tenders12
TenderCloses
Bracknell Forest Council Capital Works Framework – Construction, Planned Maintenance and Refurbishment (from 1 April 2027)Construction
26 Nov 2026
Unified Customer Contact and Force Control Room Solution – York & North Yorkshire Combined Authority and North Yorkshire PolicePublic Safety & Security
17 Nov 2026
Council Photography Services Framework for Events, Campaigns and CommunicationsArts & Culture
05 Nov 2026
Cumberland Council Telecare & Assistive Technology Service Recommissioning — Pre‑Market Engagement (June 2027)Health & Medical
27 Nov 2026
Repairs and Maintenance Framework for Burnley Borough Council PropertiesConstruction
17 Nov 2026
Supported Living Open Framework — East Riding of Yorkshire CouncilPublic Services & Welfare
30 Mar 2033
Online Legal Research and Know‑How Service for Westminster City Council and Royal Brough of Kensington and CheleaConsultancy & Legal
06 Nov 2026
Maintenance of 14 Warden Call Systems and 517 Speech Modules in Sheltered and Homeless HousingPublic Safety & Security
06 Nov 2026
Traffic Management Services Framework 2027-28 (29-30-31) – Argyll and Bute CouncilInfrastructure
16 Nov 2026
Uniform, Inventory and Asset Management Solution – Nottinghamshire PoliceIT & Software
04 Nov 2026
Provision of ICT Products, Services and Solutions Framework for Education – Nexus Multi Academy TrustIT & Software
11 Nov 2026
Framework for Older Adults Residential and Nursing Care Services – Cumberland CouncilHealth & Medical
13 May 2029
Other similar contracts12
Contract and supplierAwarded value
Supply of Unified Communications and Telephony Solution to Charnwood Borough CouncilTelecommunications4Net Technologies Limited
$393,110
Supply, Implementation and Maintenance of Contact Centre Unified Communications Solution for Shropshire CouncilIT & Software4net Technologies Ltd.
$600,000
Unified Communications and Contact Centre Solution for Rotherham Metropolitan Borough CouncilIT & Software8X8 UK LIMITED
$2,164,276
Unified Communications and Contact Centre Solution for Rotherham Metropolitan Borough CouncilIT & Software8X8 UK LIMITED
$2,383,700
Unified Communications and Contact Centre Services Awarded to RingCentral UK LtdTelecommunicationsRingCentral UK Ltd
$1,980,000
Supply of Telephony and Data/Broadband Connectivity Services via CCS RM1045 FrameworkTelecommunicationsDaisy Communications Limited
$134,391
Replacement of Council Telephony Systems with Unified Communications InfrastructureTelecommunicationsUniworld Communications Ltd
$432,150
Award of Mini Competition under CCS Framework Agreement RM6116 - for a Unified Communications Con...IT & Software8x8 UK (t/a 8x8)
$1,530,421.5
Provision of Unified Communications for Shared Technology ServicesIT & Software8x8 UK Ltd
$1,804,567
Award of Omni Channel Contact Centre and Unified Communication Solution to Freedom Communications (UK) LtdTelecommunicationsFreedom Communications (UK) Ltd
$758,418
Supply of Integrated Unified Communications Solution to British Transport PoliceIT & SoftwareFourNet
$711,000
Telephony Upgrade, Support & Maintenance for North Yorkshire Police, Fire & Crime CommissionerTelecommunications4NET TECHNOLOGIES LTD
$1,950,258
Unlock the full platform.
7 days free, then £36/GBP per month. Cancel anytime.
What you get
Find
Find telecommunications tenders in East Midlands in one place.
We monitor central, devolved and local government portals in near real time and update the feed as tenders are published, so you check one place instead of many.
Search by keyword, or describe your workType a keyword, or switch to AI search and say what your business does.
Narrow it downFilter by category, region and area, or view open tenders on a map.
Unified Communications Maintenance and Support for Charnwood Borough Council
Won by 4Net Technologies · Charnwood Borough Council Recycling
£508Kawarded
Alerts
Open tenders like this contract, sent to you.
Tell us what you are looking for and we email you when a matching tender is published.
Set it up your wayUse keywords, a description of your work, a location or a distance from a postcode. Up to 10 alerts.
Instant or dailyGet an email when a match is published, or one summary a day.
GmailGovMarketto you
7:00 am2 new telecommunications tenders
Bracknell Forest Council Capital Works Framework – Construction, Planned Maintenance and Refurbishment (from 1 April 2027)Construction · Closes 26 Nov 2026
Unified Customer Contact and Force Control Room Solution – York & North Yorkshire Combined Authority and North Yorkshire PolicePublic Safety & Security · Closes 17 Nov 2026
From your alert: Telecommunications
Assess
Size up a tender in minutes.
Before you open a single document, get the requirements, a likely value and who you would be up against.
Requirements from the documentsWho can bid, mandatory criteria, how it is scored, insurance and key dates, each with its source.
Value and competitionAn estimated value from similar awarded contracts, and the suppliers most likely to bid.
Key requirementsFrom 12 documents
Who can bidRegistered commercial cleaners
Mandatory criteriaPolice checks for staff on site
How it is scoredPrice 40%, experience 35%, method 25%
Insurance£20M public liability
Key datesSite visit 14 Oct, closes 28 Oct
Est. value£1.2M – £1.8M
Most likely bidderFacilities firm
Market
Follow 4Net Technologies and get alerts when they win again.
Awarded contracts with the supplier and the value, so you can check prices, spot competitors and find work that is coming back to tender.
Supplier and buyer profilesWhat each one has won or awarded, who they work with, and how that is changing.
Contracts ending soonTerms that finish in the next 12 months, which often go back out to tender.
E
Top suppliersEastmere Health ServiceBuyer · 38 contracts
£30.5Mawarded, 12 months
Halvern Facilities8 contracts£12.4M
Orrin Clinical5 contracts£9.1M
Tessel Cleaning Co11 contracts£6.8M
Wexby Linen14 contracts£2.2M
Pipeline
Track your bids from interested to won.
Save a tender in one click and move it through each stage as you work on it.
Work as a teamInvite colleagues so you work from the same list.
Take it with youExport tenders and matches to CSV.
Interested2
Preparing1
Submitted1
Won1
Grounds maintenance panelSaved to your pipeline
InterestedGovBot
Ask a question in plain English.
Find tenders, look up a supplier, or check who won a contract. Just type what you need.
Who wins telecommunications contracts in East Midlands?
Top suppliers by awarded value
1
2
3
Ask about tenders, suppliers or public bodies
Get started
Get telecommunications tenders in East Midlands by email.
Find the tender, size it up and track the bid, in one place.
7 days free, then £36/GBP per month
