ACCENT GROUP LIMITED · Awarded contract
Awarded

Award of Omni Channel Contact Centre and Unified Communication Solution to Freedom Communications (UK) Ltd

Awarded 23 Jan 2017

View live tenders
Awarded23 Jan 2017
Value£758,418.00
SupplierFreedom Communications (UK) Ltd
AgencyACCENT GROUP LIMITED
RegionYorkshire and The Humber
CategoryTelecommunications
Ended 6y 10mo ago2y 12mo term
Awarded 23 Jan 2017Expired 22 Jan 2020

About

Accent Group Limited awarded a contract to Freedom Communications (UK) Ltd for an Omni Channel Contact Centre and Unified Communication solution to replace the existing telephony platform, including non-mobile lines and minutes arrangements, under a 3+1+1 year contract duration valued at £758,418.

The procurement was conducted through a general further competition on Crown Commercial Framework contract RM1045 Lots 3, 4 & 10, with all suppliers awarded those lots invited to submit an offer; offers were evaluated against published criteria, and after a 10-day standstill period the contract was awarded.

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