Supply of Contact Centre Telephony Solution to Wakefield Council
WAKEFIELD COUNCIL · Awarded contract
AwardedSupply of Contact Centre Telephony Solution to Wakefield Council
Awarded 05 Apr 2026
Awarded05 Apr 2026
Value£709,010.00
SupplierWCL UK Ltd t/a Everything ICT
AgencyWAKEFIELD COUNCIL
RegionYorkshire and The Humber
CategoryTelecommunications
Expires in 2y 5mo3y term, 19% elapsed
Awarded 5 Apr 2026Expires 4 Apr 2029
About
Wakefield Council awarded a contract to WCL UK Ltd t/a Everything ICT for a contact centre telephony solution, valued at AUD 709,010.
The solution is intended to enhance communication and collaboration across all departments, enabling swift and effective responses to customer enquiries.
It aims to deliver an exceptional customer experience, streamline operations, and support the diverse needs of the community, while positioning the council to adapt to future growth and evolving customer expectations.
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Supply of Contact Centre Telephony Solution to Wakefield Council
Won by WCL UK Ltd t/a Everything ICT · WAKEFIELD COUNCIL
£709Kawarded
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Unified Customer Contact and Force Control Room Solution – York & North Yorkshire Combined Authority and North Yorkshire PolicePublic Safety & Security · Closes 17 Nov 2026
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