Supply of Telephony and Contact Centre Cloud Solution to London Borough of Hackney
London Borough of Hackney · Awarded contract
AwardedSupply of Telephony and Contact Centre Cloud Solution to London Borough of Hackney
Awarded 01 Jun 2021
Ended 2y 5mo ago3y term
Awarded 1 June 2021Expired 31 May 2024
About
London Borough of Hackney awarded a contract to Vonage Limited for a telephony and contact centre cloud solution.
The procurement was conducted under the PCR 2015 regime via a Request for Quotation (RFQ) process, with a contract value of £1,099,149.
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Other similar contracts12
Contract and supplierAwarded value
Award of Vonage Telephony and Contact Centre Cloud Solution to Vonage Business Ltd by London Borough of HackneyTelecommunicationsVonage Business Ltd
$1,099,149
Supply of Cloud Telephony System to London Borough of HackneyTelecommunicationsNFON UK LTD
$47,500
Consultancy for Phone System Onboarding Design by London Borough of HackneyTelecommunicationsVonage Limited
$10,000
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$268,720.88
Cloud-Based Unified Communications and Contact Center Services for Hackney CouncilIT & SoftwareRingCentral UK Ltd
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Provision of Cloud-Based Corporate and Contact Centre Telephony Services for Slough Borough CouncilTelecommunicationsVirgin Media Business
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Supply of Omnichannel Contact Centre and SUL HUB Telephony to British Business BankIT & SoftwareVonage Business Limited
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Supply of RingCentral Contact Centre Solution to London Borough of NewhamIT & SoftwareDaisy Corporate Services Trading Ltd
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Supply of Contact Centre Telephony via G-Cloud 14 Framework to Cheshire West and Chester Borough CouncilTelecommunications8x8 UK Ltd
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Award of VOIP Communications and Contact Centre Services to Vodafone LimitedTelecommunicationsVODAFONE LIMITED
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Replacement of On-Premises Contact Centre with Cloud Telephony and CCaaS for Broadacres Housing AssociationTelecommunicationsVonage Business Limited
$120,000
Supply of Telephony System for Start Up Loans Call CentreTelecommunicationsVonage Business Limited
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Supply of Telephony and Contact Centre Cloud Solution to London Borough of Hackney
Won by Vonage Limited · London Borough of Hackney
£1.1Mawarded
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Cloud Telephony Framework for Digital Care Services – NHS England (Prior Information Notice)IT & Software · Closes 31 Mar 2027
Dynamic Purchasing System for Temporary, Contractor and Interim Staffing – Hackney Borough Council Preferred Supplier ListingPublic Services & Welfare · Closes 16 Jan 2029
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