Research on Household Customer Experiences During Water and Wastewater Incidents
Awarded 29 May 2023
About
O F W A T awarded a contract to BLUE MARBLE RESEARCH LIMITED for a programme of qualitative and/or quantitative research into the experiences of household customers when water and wastewater incidents occur.
The research focuses on customers who have experienced such incidents in their homes or gardens, with timing designed to occur shortly after an incident has been resolved and any compensation provided.
The contract value is AUD 150,000.
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